| sport V2 / classic V1 recall |
metoo clip-on highchair
IMPORTANT SAFETY NOTICE phil&teds today expressed surprise at the release by the CPSC of a use warning for their version 1 (manufactured prior to March 2010) metoo clip-on highchair. Since before announcing in February a worldwide voluntary upgrade of the metoo - approved by all worldwide product safety authorities except the CPSC - the company has cooperated fully, and worked diligently, with the CPSC to reach agreement on a recall to repair that is acceptable to the CPSC. It will continue to do so in the best interests of metoo users. In the meantime, to ensure absolute clarity for metoo users, the company would like to restate the background and details of the upgrade, the nature of reported incidents, and current actions: Since the beginning of this year the Company’s U.S. distributor, phil&teds, USA Inc., after voluntarily reporting its proposed Fast Track fix, worked with the CPSC to approve replacement parts. Thereafter the manufacturer worked with regulators around the world to do likewise. The U.S. Distributor had reported that there had been a small number of US incidents (out of several hundred thousand units sold globally) where a metoo detached from a table. Two of these incidents resulted in Injury. Damaged product, where rubber grip pads were missing was a contributing factor in some of the incidents, as was poor connection to the table surface. Anecdotally, this may have been caused by consumers not tightening clamps tightly enough for fear of table damage. As a result phil&teds made available, to all users worldwide, a simple add-on kit consisting of rubberised table clamp socks that reduce the propensity for some users to inadequately attach a metoo and make it obvious if this part is missing or damaged. There are only two versions of metoo chairs: the pre March 2010 version and the post March 2010 version (both of which meet ASTM and Company dynamic performance requirements). This action involves ONLY product manufactured pre March 2010, which can be distinguished by the exposed aluminum table top clamps. Version 2 metoos can be distinguished by the presence, out of the box, of rubberized 'socks', and black plastic 'spacers' on the table top clamps (See pictures below). Safety is our first priority and through this voluntary effort we urge consumers to immediately obtain and fit the free kit which may be obtained from your local phil&teds stockist or via the form at the bottom of this page . Product involved: Pre March 2010 metoo NOT involved: POST March 2010 metoo Note the bare aluminum table clamps Note the rubberized clamp grips covering the table top clamps |
Product recall assistance form. |