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sport V2 / classic V1 recall

metoo clip-on highchair

IMPORTANT SAFETY NOTICE

phil&teds today expressed surprise at the release by the CPSC of a use warning for their version 1 (manufactured prior to March 2010) metoo clip-on highchair. Since before announcing in February a worldwide voluntary upgrade of the metoo - approved by all worldwide product safety authorities except the CPSC - the company has cooperated fully, and worked diligently, with the CPSC to reach agreement on a recall to repair that is acceptable to the CPSC. It will continue to do so in the best interests of metoo users.

In the meantime, to ensure absolute clarity for metoo users, the company would like to restate the background and details of the upgrade, the nature of reported incidents, and current actions:

Since the beginning of this year the Company’s U.S. distributor, phil&teds, USA Inc., after voluntarily reporting its proposed Fast Track fix, worked with the CPSC to approve replacement parts. Thereafter the manufacturer worked with regulators around the world to do likewise. The U.S. Distributor had reported that there had been a small number of US incidents (out of several hundred thousand units sold globally) where a metoo detached from a table. Two of these incidents resulted in Injury.

Damaged product, where rubber grip pads were missing was a contributing factor in some of the incidents, as was poor connection to the table surface. Anecdotally, this may have been caused by consumers not tightening clamps tightly enough for fear of table damage. As a result phil&teds made available, to all users worldwide, a simple add-on kit consisting of rubberised table clamp socks that reduce the propensity for some users to inadequately attach a metoo and make it obvious if this part is missing or damaged.

There are only two versions of metoo chairs: the pre March 2010 version and the post March 2010 version (both of which meet ASTM and Company dynamic performance requirements). This action involves ONLY product manufactured pre March 2010, which can be distinguished by the exposed aluminum table top clamps. Version 2 metoos can be distinguished by the presence, out of the box, of rubberized 'socks', and black plastic 'spacers' on the table top clamps (See pictures below).

Safety is our first priority and through this voluntary effort we urge consumers to immediately obtain and fit the free kit which may be obtained from your local phil&teds stockist or via the form at the bottom of this page .

Product involved:  Pre March 2010 metoo          NOT involved: POST March 2010 metoo

Note the bare aluminum table clamps                     Note the rubberized clamp grips covering the table top clamps

metoo without clips                            metoo with clips

sport V2 / classic V1 - hinge cover

IMPORTANT SAFETY NOTICE

Consistent with our unwavering commitment to safety we are providing consumers with notice of a voluntary recall to repair of the now discontinued sport v2 and classic v1 strollers, manufactured between April 2008 and June 2010.

We are making available, free of charge, to all affected consumers a free self-fit hinge cover. This is in response to a number of reported cases in which the frame lock of a sport v2 (which shares a common hinge with the classic v1) was not utilised and an adult user caught a finger in the hinge mechanism, causing injury.

Of the phil&teds stroller range only these two strollers are affected by this recall to repair. All other models have different hinge mechanisms and are unaffected.

Safety is our first priority and through this voluntary effort we urge consumers to immediately obtain and fit the free kit which may be obtained from your local phil&teds stockist or via the form at the bottom of this page .

Should you have any queries at all please feel free to contact one of our trained customer service representatives.

phil&teds stresses that all users should read and adhere to the instruction manual which contains valuable safety tips and service recommendations.

Buggy identification methods:

  1. The sport v2 and classic v1 were manufactured between March 2008 and May 2010.
  2. Affected serial numbers (located on the inner face of the main hinge, underneath the seat):
    • Sport V2 affected serial numbers - 0308/0001 to 0510/0840
    • Classic V1 affected serial numbers - 0308/0001 to 0510/0906
  3. The strollers have the codes ‘SPv2’ (sport v2) or ‘E3C’ (classic v1) printed on the wrist safety strap attached to the stroller handle


Product recall assistance form.

Type the characters you see in the picture below




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